Laptop Screen Replacement – Mail-In Service

Get your laptop screen professionally replaced by Helton’s Computer Repair LLC.

If your laptop has a cracked screen, lines, flickering, black spots, or no display due to a damaged LCD/OLED panel, we can help.

This is a mail-in repair service. Customer is responsible for shipping the laptop to us.

Free return shipping is included.

90-Day Warranty on Parts & Workmanship

Important Pricing Notice: The price paid for this service covers labor only. The replacement screen is not included in the initial service price. After we identify the exact screen required for your laptop, we will contact you with the additional cost of the replacement screen before ordering it.

Common Screen Problems

This repair may be right for your laptop if:

• Screen is cracked or shattered

• Display has vertical or horizontal lines

• Screen flickers or flashes

• Black spots or ink-like marks appear on the display

• Part of the screen does not display correctly

• Screen is extremely dim

• Display has unusual colors or distortion

• Screen goes black intermittently

• LCD or OLED panel is physically damaged

• Laptop works with an external monitor but not the built-in display

Compatible Laptops

We replace screens on many laptop brands, including:

• Dell

• HP

• Lenovo

• ASUS

• Acer

• MSI

• Samsung

• Microsoft

• Gateway

• Toshiba

• Other Windows laptops

Laptop screens can vary even between computers with the same model name.

Please provide your complete laptop model number when placing your order. In some cases, we may need to inspect the original screen after the laptop arrives to identify the exact replacement.

Service Included

Your Laptop Screen Replacement service includes:

• Inspection of the laptop and display

• Laptop/display assembly disassembly as required

• Identification of the correct replacement screen

• Removal of the damaged screen

• Professional installation of the replacement screen

• Inspection of the display cable and screen connections

• Reassembly of the laptop

• Display and functionality testing

• 90-Day Warranty on Parts & Workmanship

• Free return shipping

Replacement Screen Cost

The initial payment for this service is for labor only.

The replacement LCD/OLED screen is an additional charge.

After your laptop is received and the correct screen is identified:

1. We will determine the exact replacement screen required.

2. We will provide you with the price of the replacement screen.

3. You approve the additional cost.

4. We order the replacement screen.

5. Once the part arrives, we complete the repair and test your laptop.

We will not order the replacement screen or charge you for the part without your approval.

Screen prices vary depending on the laptop model, screen size, resolution, refresh rate, connector type, touch capability, and LCD/OLED technology.

Important Repair Notice

A laptop with no picture or display problems does not always have a defective screen.

Other possible problems may include:

• Damaged display cable

• Loose display connection

• Motherboard failure

• Graphics/GPU failure

• Backlight circuit failure

• Liquid damage or corrosion

• Damaged screen connector

• Previous repair damage

If inspection determines that the screen is not the cause of the problem, or your laptop requires additional repairs, we will contact you with an estimate before performing any additional work.

No additional repairs will be completed without your approval.

Touchscreen & Complete Display Assemblies

Some laptops require more than a standard LCD panel.

Depending on your model, the repair may require:

• Standard LCD screen

• High-resolution display

• High-refresh-rate gaming display

• OLED display

• Touchscreen LCD

• Touchscreen digitizer

• Complete display assembly

These parts can vary significantly in price.

We will confirm the correct part and provide the additional screen cost before ordering.

What You Need to Send

Please send:

• Laptop

• Your order number

• Your name and phone number

• Your return shipping address

• Your complete laptop model number

• A short description of the screen problem

• A note stating whether the laptop has been repaired previously

You normally do not need to send the charger unless requested.

Please do not send laptop bags, external drives, mice, keyboards, or other accessories unless requested.

Mail-In Customers

After purchasing your Laptop Screen Replacement Labor Service, securely package and mail your laptop with your order information.

Mail your laptop to:

Helton’s Computer Repair LLC
ATTN: Mail-In Repair
1013 E. Main St.
Building B
Alice, TX 78332

Customer is responsible for shipping the laptop to us. Free return shipping is included after the repair is completed.

We recommend using a shipping service that provides tracking and insurance.

Package the laptop securely with adequate padding to protect the screen, housing, and corners during transit.

Click here for tips on how to pack and ship your laptop for service.

Repair Time

Most laptop screen replacements are completed within a few business days after the correct replacement screen arrives.

Because laptop screens are model-specific, your replacement screen may need to be ordered after we inspect your laptop.

Additional time may be required due to:

• Replacement screen availability

• Special-order screens

• Touchscreen or OLED assemblies

• Previous repair damage

• Additional hardware problems

• Holidays or weekends

• High repair volume

• Shipping or supplier delays

• Unforeseen circumstances

We will contact you if the expected completion time changes.

Previous Repair & Physical Damage

Please let us know if another repair shop or technician has previously worked on the laptop.

Previous repair attempts or physical damage may result in:

• Broken screen bezels

• Damaged display cables

• Broken hinges

• Damaged mounting points

• Missing screws

• Damaged connectors

• Damaged top covers or display housings

These items are not included with standard screen-replacement labor.

If additional parts or repairs are required, we will provide an estimate before proceeding.

Data Notice

Please back up all important files before shipping your laptop whenever possible.

Laptop screen replacement normally does not require deleting your files or reinstalling Windows.

We make every reasonable effort to protect your laptop and data. However, Helton’s Computer Repair LLC is not responsible for data loss caused by an existing hardware failure, repair, testing, storage-device failure, or shipping.

Free Repair Estimate

Need help with another laptop, desktop computer, smartphone, tablet, game console, or electronic device?

Ask for a Free Estimate

Questions or Compatibility Help

Have questions about your laptop screen, replacement-screen cost, compatibility, or another repair service?

Contact Helton’s Computer Repair LLC